If you’re experiencing difficulties resetting your password, here are some important tips to resolve the issue:

1. Use the Most Recent Reset Email

   • If you’ve requested a reset email multiple times, ensure you reset your password using the most recent email you’ve received. Older reset links will no longer work.

2. Check Your Junk/Spam Folders

   • If you haven’t received the reset email, please check your junk or spam folders, as it may have been filtered there.

If you’ve followed these steps and still can’t reset your password, don’t hesitate to contact our support team for further assistance.

📞 0300 303 88 21 (Select Option 2)
✉️ Email: sales@ironmongerydirect.com
💬 Live Chat: Available through our website